Stop Telling and Start Selling

9/14/2010 12:00:00 AM 8:30 AM - 9:45 AM 8:30 AM - 9:45 AM Beverly Koehn GMB,CGA,MIRM,CMP,CAP Beverly Koehn is President and Owner of Beverly Koehn & Associates, Inc. She brings more than 20 years experience in sales training and customer care coaching. Beverly has successfully enhanced the performance of sales and customer care professionals across the country and internationally, both in the classroom and in the field. Her passion for excellence is immediately engaging. Beverly has received numerous industry awards including: NAHB’s highest honor – the Associate of the Year, GSABA’s Associate Legend, and TAB’s Associate of the Year. She is a featured speaker and seminar leader for the National Association of Home Builders and numerous state and local organizations. She is also a featured author and contributor to numerous publications both nationally and internationally. Her new book, “Loyalty is Love: How to Hold Clients Close for Life” is now available at www.loyaltyislove.com.